Student services and support
Studying abroad can be an enjoyable and rewarding experience, but it can also be a complex one. We offer a wide range of services, resources and tools to help you with your studies and everyday student life at Lund University.
Forgotten to change your password?
13 December was the last day to change your password. If you forgot or did not change your password in time, you can find instructions here:
Quick links to key systems
All of the systems below require you to log in with your student account.
- Canvas – learning platform
- Blackboard – learning platform (law students)
- Ladok – system for grades, credits and registrations
- Webmail – student email
If you haven't activated your student account yet, see here:
Key topics related to your studies
The links below provide information on various important aspects of your academic life as a student. Examples include the digital side of your studies, but also study spaces, academic skills, grades, credits and career opportunities.
Contact information
There are many student services that can help or advise you.
Which student service you should contact depends on the nature of your question or problem.
Visit our IT pages for more information on topics such as
- your student account
- your student email
- your LU access card
- Internet access (wireless and VPN)
- shared computers
- printing and copying, and
- software.
You can also find relevant contact information for help with IT issues.
To find out where and how to borrow or buy your course literature, see the link below.
If you want to study on campus, alone or with classmates, there are plenty of places to do so. There are also rooms that are suitable for quiet meditation, reflection or prayer.
Academic study requires a range of study, language, writing and reading skills. Check out our pages on these topics for tips, advice and support.
Many student exams are held at Annexet and at Sparta. See the page below for the regulations for these locations. You will also find information about digital exams and how to book a loan computer.
The grading and credit system at Lund University/your faculty may be different from what you are used to. See our pages about these topics to get a better understanding.
- degree types and credits
- grading scales
- credit transfer
- academic transcripts/transcripts of records, and
- degree certificates.
Student rights can relate to student influence, the study/work environment, exams, grading, degree projects and much more. Use the link to find out more about your rights and responsibilities.
If you want to play an active role in university policy, student rights and the quality of your education, see our information on student unions.
If you are unsure about which courses to pick for the most relevant future degree, or if you are looking for career guidance or opportunities, see here:
New student feeling lost in translation?
We know that navigating a new (university) culture can be challenging. The links below may help you along the way:
Getting help or support
If you need support or advice and can't find the answers you need on the University's digital platforms, please contact the relevant student service.
Daily life as a student
Depending on what you're trying to find out or solve, there are different student services that can help you. You can find more information on their pages.
General or practical questions
Contact or visit the International Desk. They can also help you with signed transcripts of records and international opportunities.
Digital/IT-related issues
Contact LU Servicedesk if you can't solve an IT issue yourself, such as activating your student account or installing licensed software.
Study-related questions or issues
For specific advice, contact your own study coordinator or advisor. For general advice, contact the general study guidance service.
Health issues in student life
Visit the Student Health Centre pages for information on a range of health issues. You can also join their activities or make an appointment.
Development of academic skills
The Academic Support Centre offers advice on study skills, writing and reading. Activities include lectures, study sessions and consultations.
Disability-related learning difficulties
If you need support for a temporary disability (e.g. due to injury), contact your department. Otherwise, contact Disability Support Services.
Preparing for the next step: graduation and career
As you prepare to complete your studies, you may have questions, thoughts or ideas that you would like to discuss.
Questions about your degree certificate
For questions about your degree certificate at the end of your studies, contact the Degree Office. Be sure to check their FAQs first.
Thoughts about your future career
For advice on your future career, you can contact the careers service at your faculty (if there is one) or the central Careers Service.
Coaching for your business idea
Several parties can help you turn your idea into reality. Opportunities include advice, training, networking and office space.