IT resources and assistance
As a student at Lund University, you have access to a range of digital services to support your studies. This page provides information about your student account, email, software, printing, network access, and the LU card – everything you need to get started.
Student account
Your student account gives you access to Lund University's digital services, including your student email, learning platforms, and the library system.
Student email
All students receive a Lund University email address. You can choose to use a different email account, but make sure to forward your student email to avoid missing important information.
Student email at Lund University
Software
Lund University offers a range of software to support your studies – including Microsoft Office 365 and statistical software.
Available software for students
Wi-Fi and VPN
On campus, you can connect to Wi-Fi through the Eduroam network. You can also use the university’s VPN (Virtual Private Network) service to securely access resources from home.
Information about Wi-Fi and VPN
Printing and copying
You can print, copy and scan documents using the university’s printing system – either from your own device or from university computers.
The LU Card
The LU Card serves as your access card to university buildings, libraries and other services.
Contact information
LU Service Desk
Opening hours: Monday to Friday, 08:00–16:00.
You can contact us in several ways:
Send us an email at servicedesk [at] lu [dot] se (servicedesk[at]lu[dot]se)
Use our self-service portal to create a support ticket, find user guides and operating information.
Get live help in our digital meeting room. Please note that opening hours are limited.