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If something happens

På svenska

As our student, we want you to feel safe and secure. We are here to help you if anything happens that makes you feel targeted or vulnerable, or if you are injured or involved in an incident.

Call 112

Always contact SOS Alarm in the event of an emergency or immediate danger, call 112.

Download the SOS Alarm App

An SOS Alarm app is available. Calling from the app makes it easier for the operators to find the right location.
When you call from the app, you must say:

  • That you are calling from Lund University.
  • The building where the emergency has occurred.
  • The address where the emergency has occurred.

Download the SOS Alarm app from the SOS Alarm website

Call the University security control centre, 20 700

You can also call the University’s emergency number: +46 (0)46 222 07 00 (the number is also found on the back of your LU card). The security control centre is available 24 hours a day.

Different situations and how to act

Here you will find information on how to act in different situations, what help is available and how to report an incident.

Make yourself contactable!

All students are encouraged to provide their mobile telephone number in Passport. We can then send text messages to you about urgent matters.

  1. Go to the account management portal Passport.
  2. Log in as “User”.
  3. Select “Verification of contact information”.
  4. Follow the instructions.

Incidents and accidents

You need to notify the University if you experience an incident, accident or health issues related to your studies.

Harassment and sexual harassment

It is crucial that you notify the University if you feel subjected to harassment, sexual harassment or other offensive conduct.

Hate, threats and violence

This page contains information on available support for those who have been exposed to hate, threats or violence.

Cheating and plagiarism

Read more on what constitutes cheating, which rules apply at the University and what happens if someone cheats or causes a disruption during an exam or is guilty of other disciplinary offences.

If something happens while studying abroad

Read more here about what applies if something happens to you during your trip, such as you fall ill, have an accident or are the victim of a crime.

If you have a complaint about your education

You can make a complaint if you feel that the University is not following the rules of your education.

If you need to make a health insurance claim

As a student at Lund University, you are normally covered by Student IN or FAS+. You also have personal injury insurance during school hours.

Last updated: 29 Aug 2025 | editors-student [at] kommunikation [dot] lu [dot] se